FAQ

How do I reset my password?
Access to the PREMFA Admin system requires a username and complex password. The Forgot Password link is used if you need to reset your password because:...
Fri, 23 Oct, 2020 at 10:25 AM
Can I complete my PREMFA™ assessment on my mobile device?
Yes, the PREMFA™ Data Collection Tool is a mobile friendly website that works on any modern mobile phone, tablet or computer with a web browser and internet...
Sat, 2 Jan, 2021 at 6:38 PM
What are the photo requirements for candidates?
Two (2) candidate photos are required, one (1) from the front and one (1) from the side. The photos must meet the following requirements otherwise candi...
Thu, 21 Apr, 2022 at 12:06 PM
Why has a candidate been put On Hold?
Candidates will be put "On Hold" if the information they have provided is unusual or missing important details. Unusual Information PREMFA™ w...
Sat, 2 Jan, 2021 at 6:47 PM
What happens when a candidate is put On Hold?
"On Hold" candidates are not assessed any further until their unusual or missing information is rectified. When a candidate is put "On Ho...
Thu, 3 Dec, 2020 at 12:29 PM
Trouble Loading Pictures
If a candidate is reporting issues with loading photos, ensure that the extension is lowercase and the file type is: jpg; jpeg; or png
Tue, 26 Apr, 2022 at 7:26 AM